Terms & Conditions

General Terms & Conditions for The Spa at Lyrath Estate


Booking and Cancellation Policy

  • Advance booking is required to secure your appointment.
  • A 72-hour cancellation policy applies to all spa appointments. Cancellations or changes made within 72 hours of the scheduled time will incur the full cost of the treatment.

Arrival Time

  • Please arrive at The Spa at least 15 minutes prior to your appointment to allow time for check-in and preparation. Late arrivals may result in a shortened treatment, with the full treatment price still applicable.

Facilities and Etiquette

  • Robes and towels are provided for all guests.
  • Rubber-soled slippers are required in The Spa for safety and hygiene purposes.
  • Mobile phones are not permitted within The Spa to ensure a relaxing environment for all guests.

Thermal Suite Use

  • Access to the Thermal Suite is complimentary with any spa treatment. For guests not availing of treatments, access is available for €25 per session.
  • The Thermal Suite includes a hydrotherapy pool, sauna, steam room, tropical showers, and a relaxation room. Sessions are limited to two hours, including time spent in the relaxation room.

Children and Age Restrictions

  • Children under the age of 16 are not permitted in The Spa, including the Thermal Suite. Treatments are restricted to over 18's only.

Health and Safety

  • The Thermal Suite is not recommended for use during pregnancy. Other contraindications include conditions such as diabetes, high blood pressure, and other illnesses not advised in wet or heated environments. Please consult with a member of our spa team if you have any concerns.
  • Guests are responsible for informing The Spa of any medical conditions or special requirements at the time of booking.

General Conduct

  • The Spa at Lyrath Estate is a tranquil environment. Guests are expected to maintain a respectful and quiet atmosphere during their visit.
  • Any inappropriate behavior will not be tolerated and may result in the termination of your session without a refund.

Personal Belongings

  • The Spa is not responsible for the loss or damage of personal belongings. Lockers are provided for your convenience.

Payment and Vouchers

  • Full payment is required at the time of booking. Gift vouchers must be presented on arrival and are non-refundable.

Amendments

  • The Spa at Lyrath Estate reserves the right to amend these Terms & Conditions at any time without prior notice.

By proceeding with your booking, you confirm that you have read, understood, and agreed to these Terms & Conditions.